Support Policy Page

TrippleG African Food Mart – Customer Support Policy

At TrippleG African Food Mart, your satisfaction is our priority. We are committed to providing responsive and helpful support for all your inquiries, concerns, and feedback related to our products and services.

Support Availability:

Our customer support team is available during the following hours:

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
(Except on public holidays)

How to Reach Us:

You can contact our support team through any of the following channels:

  • Phone: 14694544166/1469674064
  • Email: triplegafrican@gmail.com
  • Online Contact Form: 
  • Social Media: Ig: @tripplegafricanfoodmart/Fb:Trippleg African Food Mart

What We Can Help With:

  • Order status and tracking

  • Product inquiries

  • Assistance with online purchases

  • Issues with delivery (e.g., missing or incorrect items)

  • General store information and product availability

Response Time:

We aim to respond to all customer inquiries within 24 business hours. For urgent issues related to recent deliveries or time-sensitive concerns, please call us directly.

Thank you for choosing TrippleG African Food Mart. We appreciate your business and are here to help!

— The TrippleG Team

TrippleG African Food Mart

TrippleG African Food Mart is your one-stop destination for authentic African groceries and freshly cooked traditional meals. We proudly serve our community by bringing the vibrant flavors, rich culture, and diverse ingredients of Africa to your table.

At TrippleG, you’ll find a wide selection of essential African food items—from spices, grains, and flours to fresh produce, palm oil, smoked fish, and specialty items from West, East, and Central Africa. Whether you're cooking a family favorite or exploring something new, we’ve got what you need.

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